Do you look professional?

Of course you do, when you rock up at your customer site or when they enter through your shop door. Do you have a uniform you and your staff is wearing or is it suit, shirt and tie? Both is great.

But that's not what I mean here.

Would I be allowed to ask you a couple of questions?

• Does your website have your correct contact details on it, so that they can find you easily if they have to visit you?
• Does your website have your correct opening hours on it, because otherwise they come to your shop when you are closed.
• Do you have a professional voice message on your answering machine, or does your phone doesn’t allow leaving a message?
• Do you have a professional voice message on your mobile or does it sound like “You know the drift, speak now”?
• What about your email address? Does it read ….@hotmail.com or ….@yahoo.com or …. @bigpond.com? Or worse something like sugar733@hotmail.com or similar?
• How does your email reply look like?

Serious questions. Do you put your best foot forward when you get in contact with a new custumer? And it wouldn't take long to change the voice message, create a professional looking email footer and to update all your details on your website.

Well done for making a note in your diary.

Enjoy - Elisabeth Christine Peischlhttp://www.selectbusinesssuccess.com.au/http://www.askelisabethpeischl.com/